Introduction
StreamFix operates the website streamfix.io — a free guide that helps people find out how to legally watch streaming services via VPN in countries where a platform is not directly available. We personally test every streaming platform and every VPN service we recommend — verifying that they actually work as intended. We are not a subscription platform or a social network. We do not create user profiles, do not sell advertising, and do not require registration to use the site.
This policy describes what data we collect from visitors — and more importantly, what we do not collect at all.
What we actually collect
We collect only anonymous technical data necessary to operate the site and understand how visitors use it. None of this data personally identifies you.
Contact form — the only exception
If you reach out to us via the contact form or email, we store only what you write to us — typically a name, email address, and message text. Without these details, we wouldn't be able to reply.
We use this data solely to answer your inquiry. We do not add you to any mailing list, and we do not send newsletters or commercial messages.
Analytics & traffic measurement
We use third-party analytics tools (e.g. Google Analytics or similar) to measure traffic. These tools are configured to anonymise IP addresses before processing — the tool never receives a full IP address.
What analytics tracks: which page was visited, how long a user spent on it, how they arrived (direct link, search engine, social media), browser and OS type, approximate country. What analytics does not track: specific identity, name, email, or any personal data.
Affiliate links
StreamFix contains affiliate (partner) links to VPN providers — NordVPN, Surfshark, ExpressVPN and others. If you click such a link and purchase a VPN, we receive a commission from the provider. The price for you does not change.
By clicking an affiliate link, you are visiting a third-party website that may have its own cookies and privacy policy. This policy does not apply to them.
Your rights under GDPR
As a visitor from the EEA (European Economic Area), you have the following rights. Given that we don't identify most visitors at all, these rights are primarily relevant for people who have contacted us via the form.
Exercise all rights by emailing privacy@streamfix.io. We'll respond within 30 days.
Children and minors
StreamFix is not intended for children under 16. We do not knowingly collect data from children. If you discover that a child has sent us a message via the contact form, please contact us — we will immediately delete the records.
Changes to this policy
We may update this policy if we change how the site operates. The date of the last update is always shown at the top of the page. Significant changes (e.g. starting to collect a new type of data) will be announced visibly on the site.